Windows 7 configuring service pack stuck

Mark, Five files were uploaded to the location specified - thanks for the help and I hope you can determine an answer. Did I miss something somewhere in that process? Friday, November 12, PM. Thursday, December 2, AM. Hi ChiefZeke, Apologize for the delayed response. I'm looking at this now. Mark [MSFT].

Friday, December 3, PM. ChiefZeke, Is there any chance I can get the files from you again? Files re-uploaded at hours California time. Hope they get to you this time; also glad I saved them.

Saturday, December 4, AM. Monday, December 6, PM. Hi ChiefZeke, I got the notice this time. I'll have a look and let you know. Tuesday, December 7, AM. Hi ChiefZeke, Unfortunately the logs don't tell me as much as I'd hoped. I found this error in the System event log which appears on every startup: "Some processor performance power management features have been disabled due to a known firmware problem. Are you still experiencing the hang?

Have you been able to successfully install the SP? Tuesday, December 7, PM. Maybe this tells you more. Thursday, December 9, AM. Now give Mark the new logs. Thursday, December 9, PM. Copied the files mentioned earlier and uploaded to same location as earlier. Sunday, December 12, AM.

Hi ChiefZeke, I received your new logs. Monday, December 13, PM. Hi ChiefZeke, Based on what we could get out of your logs, can you try the following: Remove your sound card Disable all sound devices in Device Manager and try installing the SP again. Tuesday, December 14, AM. Why would sound driver stop installation - where in the log did you find this?

Wednesday, December 15, PM. Thursday, December 16, PM. Friday, December 17, PM. Saturday, December 18, PM. Later same night. Hope all this is helping someone somewhere. Sunday, December 19, AM. I gave up on seeking help from that location - that's why I posted the comment here. I definately recall diffeculty installing RC after removal of beta. I believe the problem is not installing RC but removing beta corrupted my system. I reinstalled 7 and installed RC with no diffeculty. I would focus on reinstalling 7 and then test the removall of RC and reinstall of RC.

If all goes well with this then whatever was causing said diffeculty was eliminated with RC. You can't generalize such issues. Start your own topic and test it again. After removing Sp1 beta, run sfc and look at the CBS. I had an issue with the IE9 corrupting files.

Sunday, December 19, PM. I believe I was on topic and furthermore was merely confirming DesertJerry's concern that it is quite possible there may be an issue with removing SP1 beta since I had a similar experiance with RC install after removal of beta. Using SFC as you suggested will confirm file corruption or missing files but wil not serve as a viable solution for any later releases of SP1.

Furthermore yes, you are correct to say there was a snag removing IE9, specifically the location of temporary internety files lost and transfererd to the profile's working temp folder however reasigning from internet properties solved it. We can't guarantee quick solutions - Experts Exchange isn't a help desk.

We're a community of IT professionals committed to sharing knowledge. Our experts volunteer their time to help other people in the technology industry learn and succeed. Plans and Pricing. Contact Us. Certified Expert Program. Credly Partnership. Quote from: nmb on February 23, , PM. Joe S Guest. Everything seems to work.

Erebus Guest. Worked fine for me with W7 Home Premium 64 bit. Cancel Submit. Srinivas KR. Hi, Please follow the methods listed below. Method 1: Try disconnecting external devices except keyboard and mouse connected to you computer and perform Last Know Good Configuration.

Use the link mentioned below. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Srinivas KR's post on December 27, Hello there, Thanks for your reply.